Frequently Asked Questions
Everything you need to know about shopping with CTC-Performance
What is the average shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but usually arrive within 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
CTC-Performance is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to our tracking page where you can monitor your package's progress.